Terms & Conditions

Definitions:
Parties to the agreement
"Buyer" refers to the natural person who acts primarily outside his profession and by placing an order for raadhuskiosken.dk makes a bid for the purchase and delivery of certain goods. Note that you must be 18 or older to act on raadhuskiosken.dk- you are under 18 you must have the consent of your parents.

"Raadhuskiosken.dk" is used in the following both on the natural or legal person who accepts the order confirmation and order buyer sells the goods ordered and the website from which goods are presented and ordered.

Product Information:
On raadhuskiosken.dk disclosed the essential characteristics for further information or questions about existing information please send an email to raadhuskiosken.dk via info@raadhuskiosken.dk

Delivery:
All orders sought packed and shipped the same day as the payment is received. The orders are sent primarily by Post Denmark or alternatively with the Danish Carriers. Shipping cost to get details of the order or also you can see the prices at this link: Rates Post Denmark packages. (Opens in a new window). In the event of late delivery, please contact us and we will do our best to rectify the error. In case of discontinued products the customer will be immediately informed.

Delivery to the Faroe Islands and Greenland
Customers from the Faroe Islands and Grøndland is all tax-free. The invoice will be calculated VAT on goods purchased.

If there appears 2 delivery methods with the words "by weight" is the most expensive delivery by air and the cheapest delivery by ship.

Tip: If you log in to your account with your email address and password will appear goods without VAT.

raadhuskiosken.dk are not familiar with customs, tax, or taxation outside Denmark, so we can not accept liability for any. additional costs that are imposed after the dispatch. For further information, please refer to the recipient country's customs and tax authority.

Packaging and wrapping:
For consignments and pickup Borholm can choose between several different types of packaging - see here. For shipments to the rest of Denmark is your purchased products packed safely into the packaging that is suitable for packet transport.
Note that the package is included in the shipping price when selecting Post Denmark.

Prices:
All prices are current prices and only valid on the day of ordering. Therefore there may be price changes. All prices include 25% VAT.

Order:
Goods are presented at raadhuskiosken.dk can also be purchased in our physical store at the address: Snellemark 34, 3700 Rønne. Note that prices raadhuskiosken.dk may be different from our physical store.

When you deal with raadhuskiosken.dk agreements in the following languages: Danish

It is possible to view your past orders in raadhuskiosken.dk. Enter your e-mail address and password in the "Login" and press "Login". Under "Account Information", click on "Order History". It will then appear possible. previous orders. To display detailed information about the order, press "View".

Payment:

There is no fee for payments on raadhuskiosken.dk.

Payment by credit card you are always protected against abuse. You have the option to refuse payment when you receive your statement. You have no deductible in the event that your card is misused in an Internet shop that uses SSL (Secure Socket Layer) in its payment system. You are thus better protected than in the physical world where you have a risk of 1,200 DKK. when your credit card is abused using your pin code.
The account information you enter when purchasing goods will be sent directly to the Nets (formerly PBS) in encrypted form (SSL) which only you and PBS can read. There is no one else sees or stores information about you. When purchasing with credit card and credit cards (Visa, MasterCard, Visa Electron or MastroCard) is deducted from your account as soon as the goods leaves raadhuskiosken.dk. There can never be deducted an amount greater than what you have approved the acquisition.

Electronic invoice:
Public companies please contact us by phone 5695 0766 for opening an account. Please have EAN number ready.

Complaint:
Raadhuskiosken.dk provide 2 years of right warranty on manufacturing and material defects (defects). This means that the buyer can either get it repaired or replaced, refund or reduction in price, depending on the specific situation. This condition of course that claim is justified.

The warranty on food and other perishable goods, is limited by its natural durability.

The warranty is 2 years after the product is received by the buyer. The warranty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance, violence or tampering.
The invoice must be presented to raadhuskiosken.dk in connection with the use of complaints.

Any complaints about defects in products delivered to the Buyer or should have discovered the defect happen to raadhuskiosken.dk within a reasonable time. If a complaint within two months, the complaint will always be timely. Otherwise buyer loses his right to invoke lack.

Please set and upon request, show the defect. If you have the opportunity, send any image on mail info@raadhuskiosken.dk We will refund reasonable freight costs that you may have in connection with returning the product when the claim is justified. When you wish to complain about a produket, must be sent to our address:

raadhuskiosken.dk, Snellemark 34, DK-3700 Ronne

Please note - we do not receive packages sent by fax. after the claim or otherwise.

Remember to send the product back in good packaging and get a receipt for shipment, so that we may refund your expenses.

Privacy Policy:

We will not disclose information to third parties. The data you provide when you shop with us, be considered confidential and will under no circumstances.

Security:
As registered with Rådhuskiosken, you always have the right to object to the registration. You also have the right to inspect the information recorded about you. You have these rights for Personal Data Protection Act request and related sought Dennis Skotte Corlin via e-mail: dennis (a) raadhuskiosken.dk.

Cookies:
This web store uses cookies. The use of cookies is to make sure that you can shop comfortably with us. When you place items in your shopping cart, this information is stored in a cookie on your computer. If your browser can not handle cookies, or you have turned them off, you can not act through our web store. You can see the rest of our website, but do not use Web butikken.Du is obviously very welcome to make your order via e-mail.

What is a cookie?
A cookie is a small data file that is placed on your computer's hard drive. A cookie is not a program, and can not read or destroy data from your computer.
Only the site that placed the cookie on your hard disk can read the contents of the cookie again. A cookie can not be used by virus or similar to do harm to your computer. You can read more about cookies at www.cookiecentral.com.

Logging and statistics:
Log statistics used in this shop. A statistical system collects information that can give a statistical picture of how many visitors a website has had, where they come from, what part of the website they use etc.. Our shop used log statistics sole purpose of optimizing the website and its functionality. Log statistics are used to enhance user. Usually stored login information for up to 2 years. This is done in order to form a picture of this shop visit patterns and evolution over time.

You always have the option to delete cookies from your computer. "Internetindstillinger" -> "slet...". ">This can be done in the following way: In Internet Explorer 8.X delete cookies "Tools" -> "Internet Options" -> "Delete ...".

Your personal information:
To enter into an agreement with us via the website, you must register with the following personal information: name, address, telephone number and e-mail address. We record of your personal information for the purpose of delivering goods to you. Personal information registered with Rådhuskiosken and stored for 5 years, after which data are deleted.

When collecting personal information through our website, we ensure that it always happens when submitting your express consent, so that you are informed of exactly what information is collected and why.

The director of Rådhuskiosken have access to the information recorded about you. The controller on raadhuskiosken.dk director Carsten Folkmann.

We do not store customer data encrypted. We do not transmit customer information encrypted.

Disclaimer and guarantee:

raadhuskiosken.dk has made it easy for you to get relevant information on other websites through links. These websites are outside raadhuskiosken.dk's control. We can therefore in no way be held responsible for the contents of these pages.
Information on the products ordered from such sites are not included in the description of the goods in the agreement between Buyer and raadhuskiosken.dk.

Seller is not liable for direct or indirect losses due to the ordered goods arriving late to the buyer or the ordered goods have defects, when delays or defects caused by Buyer action or omission or circumstances which are beyond the raadhuskiosken.dk's control such as war, riots, civil commotion, fire, state interference, seizure, currency restrictions, labor disputes of any kind, including strike and lockout, or the like.
raadhuskiosken.dk gives no independent guarantee of the goods ordered, and the buyer obtains only the guarantees granted by the manufacturer to buyer.

The above applies unless otherwise stipulated by Danish law.

Returns:

Notifies customer raadhuskiosken.dk that the Customer has regretted his purchase within 14 days after delivery, refund raadhuskiosken.dk the amount received. Right runs from the day you receive your product.

When purchasing custom made lapse withdrawal immediately upon acceptance by the customer, so that production can be started immediately.

There is, in Consumer Contracts Act § 17 paragraph. 2 no. 1 no right to withdraw products for household use, such as food.

Goods returned UFRANCO or after claims denied receipt. When returning, please use Post Denmark - no alternative package distributors. Because it makes it possible to trace the item if it should become lost during return shipping. The product must be returned in the same condition and quantity. You should send the product properly packed - together with a copy of the invoice and please write clearly that you wish to exercise the right of withdrawal and that you therefore want to recover the amount received. Please include your registration. and account no. which reimbursement may be. We recommend that you send the product back as cautious package of Post Denmark. raadhuskiosken.dk do not refund return shipping.
You may cancel your purchase by refusing to receive the shipment, by transferring the product to the post office or by returning the goods at the address below.
 These return rules apply to all goods sold by distance selling (private) - not products sold to businesses.

The product can be sent to raadhuskiosken.dk, Snellemark 34, 3700 Ronne.

 

 

Subject to change:
raadhuskiosken.dk reserves the right to change and update the rules and conditions applicable to this website. It is therefore important that you keep yourself informed of changes have occurred.

Abuse:
Abuse of raadhuskiosken.dk lead to the police.

links:
Nets (formerly PBS)
FDIH / Consumer Council
consumer Agency
National Consumer Agency - with ratings page of online stores
consumer Council
consumer Information